Covered California patients have until March 31 to switch plans March 27, 2014 General Health Insurance Exchange, Covered California 0 Covered California patients have until March 31 to switch exchange plans if they made selections based on an inaccurate provider directory. On February 7, following numerous complaints about accuracy from both enrollees and providers, Covered California removed its provider directory from the exchange website. However, some patients had already selected plans based on inaccurate provider directory information. CMA has received multiple inquiries from practices asking whether these patients have any options. The answer is yes. Patients can contact the Covered California’s Service Center at (800) 300-1506 to switch to a different plan before the end of the open enrollment period, which is March 31. For more information on the Covered California, including a document that provides answers to the most frequently asked patient questions about the exchange, please visit CMA’s exchange resource center at www.cmanet.org/exchange. Contact: CMA’s reimbursement helpline, (888) 401-5911 or economicservices@cmanet.org. Comments are closed.
